Accor Plat benefits at Fairmont if booked on Fairmont site
Jan 3, 2019, 3:01 pm
#1
Original Poster
Join Date: Oct 2006
Location: Christchurch, New Zealand
Programs: NZ Elite; QF Platinum; CZ Gold; MU Platinum; Marriott Titanium; Accor Platinum
Posts: 1,467
Accor Plat benefits at Fairmont if booked on Fairmont site
I am staying at a Fairmont hotel in China, booked via the Accor site, and found a better deal on the Fairmont website. The fairmont deal includes an in hotel credit. i cannot find this offer on the accor site.
My question, if I book this rate on the Fairmont site, will I still qualify for Accor Plat benefits (e.g. free breakfast and possible upgrade)? More generally, shouldn't they offer the same pricing via the Accor website?
thanks
My question, if I book this rate on the Fairmont site, will I still qualify for Accor Plat benefits (e.g. free breakfast and possible upgrade)? More generally, shouldn't they offer the same pricing via the Accor website?
thanks
Jan 3, 2019, 4:41 pm
#3
Join Date: Jul 2005
Location: UK
Programs: BAEC GGL/Gold, Flying Blue Silver, All Accor Gold, Hilton Honours Diamond,
Posts: 527
Fairmont hotel prices and choice of rates offered regularly seem better via Fairmont.com than via Accor.com. Don't know why but seems to be a deliberate policy to offer better packaged rates via Fairmont.com
As Kaizen7 states rates booked via Fairmont.com qualify for LCAH benefits and your LCAH account login works with both sites.
As Kaizen7 states rates booked via Fairmont.com qualify for LCAH benefits and your LCAH account login works with both sites.
Jan 3, 2019, 11:57 pm
#4
Join Date: Dec 2005
Programs: OW Emerald, *A Gold
Posts: 6,913
I can only second that prices on Fairmont.com seem to be way more competitive than accorhotels.com Just stayed at a Fairmont the other day and the rate on fairmont.com was 80 USD cheaper (same room, same rate…)
Jan 5, 2019, 12:30 am
#8
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
Jan 5, 2019, 6:35 am
#9
Join Date: Jul 2005
Location: UK
Programs: BAEC GGL/Gold, Flying Blue Silver, All Accor Gold, Hilton Honours Diamond,
Posts: 527
Accor.com Best Rate Guarantee doesn't include Fairmont ( also Raffles or Swiss) Hotels according the the published T & C's https://www.accorhotels.com/best-pri...index.en.shtml
The Best Rate Guarantee does however seem to apply when using Fairmont.com back to Accor.com but those rates are higher. https://www.fairmont.com/best-rate-guarantee/
Jan 5, 2019, 7:13 am
#10
Join Date: Jan 2011
Location: YYZ
Programs: Accor ALL Diamond, AC Aeroplan 25K, Nexus/GE
Posts: 2,734
Not only is the pricing on Fairmont hotels worse on the Accor site, so is the availability. I booked two rooms yesterday, and there was tons of availability on the Fairmont site. Here's what I get on Accor...
You simply shouldn't try to book through the Accor site. Clunky and slow site. Poor rates. Poor availability.
Accor has worked very hard to earn their reputation for crap service, poor systems and people who can't help. They have a standard they need to maintain! They wouldn't want to give someone else a chance to pass them for last place.
You simply shouldn't try to book through the Accor site. Clunky and slow site. Poor rates. Poor availability.
Accor has worked very hard to earn their reputation for crap service, poor systems and people who can't help. They have a standard they need to maintain! They wouldn't want to give someone else a chance to pass them for last place.