Late Checkout Experience for Plats at Fairmont properties
Feb 25, 2019, 4:30 pm
#16
Join Date: Jun 2010
Programs: AC SE, Bonvoy LTT, ALL Diamond, HH Diamond
Posts: 173
Just wanted to follow up on my own post.
Was given a late check out until 2pm. I asked for 3pm but they said they were fully committed. Front desk said Plat get 2 pm guaranteed late check out.
Also checked in about 1.5 hours early.
So I guess Plat status offers some decent value.
Was given a late check out until 2pm. I asked for 3pm but they said they were fully committed. Front desk said Plat get 2 pm guaranteed late check out.
Also checked in about 1.5 hours early.
So I guess Plat status offers some decent value.
Interesting to note that Amex FHR still states a guaranteed 4pm, and they are usually pretty good about getting hotels to honour the terms. Combined with the FHR breakfast that Plats still don't get in North America, FHR is often much more attractive than Platinum benefits.
Feb 25, 2019, 6:19 pm
#17
Join Date: Aug 2006
Location: YVR
Programs: Starwood Plat (sigh) FPC Platinum (sigh)
Posts: 65
I reported a couple of years ago (definitely pre-merger) that Chateau Whistler has changed to a 2 pm platinum late checkout. Had enjoyed years of 4pm before that.
Interesting to note that Amex FHR still states a guaranteed 4pm, and they are usually pretty good about getting hotels to honour the terms. Combined with the FHR breakfast that Plats still don't get in North America, FHR is often much more attractive than Platinum benefits.
Interesting to note that Amex FHR still states a guaranteed 4pm, and they are usually pretty good about getting hotels to honour the terms. Combined with the FHR breakfast that Plats still don't get in North America, FHR is often much more attractive than Platinum benefits.
Wait - never thought of that. Brilliant hack. Is there any downside to booking via FHR instead of say, booking a Fairmont via Accor ? And what is the "Hotel Collection" (is that new?)
Feb 25, 2019, 7:56 pm
#18
Join Date: Jun 2010
Programs: AC SE, Bonvoy LTT, ALL Diamond, HH Diamond
Posts: 173
If you can use it, FHR may be one of the few remaining reasons to keep Amex Plat, at least in Canada.
Feb 25, 2019, 8:01 pm
#19
Join Date: Jun 2010
Programs: AC SE, Bonvoy LTT, ALL Diamond, HH Diamond
Posts: 173
This has been around for a while, and is also offered with other Amex cards like Gold. It's nowhere near FHR in terms of amenities, typically a credit of $75 per stay.
In Canada:
https://premiumhotelbooking.american...CA/thc/welcome
In Canada:
https://premiumhotelbooking.american...CA/thc/welcome
Aug 3, 2022, 6:27 pm
#20
Join Date: Mar 2006
Location: (SJC)
Posts: 2,198
At the Fairmont Orchid and requested a 7pm checkout. Was given 3pm due to some large event happening for a total sell out.
Now I'll have to come up with something to fill 3pm-8pm before a 9pm flight. Haha.
I did get a noon check-in.
Now I'll have to come up with something to fill 3pm-8pm before a 9pm flight. Haha.
I did get a noon check-in.
Aug 3, 2022, 7:29 pm
#21
Join Date: Sep 2016
Programs: Flying Blue, Accor Le Club, Hilton HHonors, Hertz Gold Plus, Avis Preferred
Posts: 476
I stayed at the Fairmont Chateau Whistler as an Accor Diamond. I was offered 2pm for free, 4pm for $150 (by email beforehand) and then $200 on the day (they were willing to honor the $150 quoted by email). The reason for not offering it for free is that "it impedes our ability to get the room ready for the next guest", wich is non sense if you ask me.
Last edited by SkyteamEP; Aug 4, 2022 at 10:29 pm Reason: typo
Aug 3, 2022, 11:53 pm
#22
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,927
I stayed at the Fairmont Chateau Whistler as an Accor Diamond. I was offered 2pm for free, 4pm for $150 (by email beforehand) and then $200 on the day (they were willing to honor the $150 quoted by email). The reason for not offering it for free is that "it impedes our ability to get the room ready for the next guest", wichb is non sense if you ask me.
Aug 4, 2022, 7:29 am
#24
Join Date: Jan 2008
Location: YYZ
Programs: All Accor Plat, 1865 Voyager, AE E35K, HH Gold,Hyatt, Hrtz Gold, Marriott Gold, NEXUS
Posts: 1,670
Requested and received 1 pm late checkout at the Fairmont Olympic. My flight was at 3 pm so that's all I needed. Requested late check out at the Fairmont Orchid and they moved me from an Ocean Front Suite to a pool view room and let me stay until 6 pm as requested.
Aug 4, 2022, 9:17 am
#25
Join Date: Jan 2011
Location: YYZ
Programs: Accor ALL Diamond, AC Aeroplan 25K, Nexus/GE
Posts: 2,732
I very rarely need a late checkout, but I very often request an early check-in.
At the Fairmont Geneva in May, I arrived at around 10:45 AM, and my room was ready for me. At the Chateau Lake Louise, I normally arrive around 1 PM for my trips a couple of times per year, and I've never had to wait for my suite. Arrive at Chateau Frontenac last year around 12 PM, and our suite was ready. At Banff Springs, I've never had a problem with a noon arrival.
I can't even remember the last time I asked for a late check-out.
At the Fairmont Geneva in May, I arrived at around 10:45 AM, and my room was ready for me. At the Chateau Lake Louise, I normally arrive around 1 PM for my trips a couple of times per year, and I've never had to wait for my suite. Arrive at Chateau Frontenac last year around 12 PM, and our suite was ready. At Banff Springs, I've never had a problem with a noon arrival.
I can't even remember the last time I asked for a late check-out.
