Accor to standardise hotel management systems across properties
I wonder if this is good or bad for customers????"Travel industry technology company, Sabre Corporation, has signed a collaboration agreement with Accor which will see the development of a single Central Reservations and Property Management system to be rolled out to its entire hotel estate worldwide.
The system will be an evolution of Sabre’s existing SynXis Central Reservations system, onto which Accor will migrate its systems and processes to in the short term while the new platform is developed. Once fully built and tested, Accor will begin to roll out the new customised system to its entire network of more than 5,000 hotels and residences in 110 countries. Once complete, the new system will combine the functions of both reservations and property management platforms, empowering hotels to better manage both aspects of their operations. The new partnership with Accor comes a day after Sabre signed a 10-year partnership with Google which will see Google Cloud adopted to help Sabre drive technical innovation and develop more cloud-based systems and services. The tie-up will see Sabre move its entire IT infrastructure to Google Cloud, with operational efficiency to be improved via Google insights and in effect, leading to the creation of a new travel marketplace to be gradually populated with new programs and services." https://www.hotelmanagement.com.au/2...global-estate/ |
Likely a good thing as it will be a single system in all properties.
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One would think this is a good thing, maybe guest preferences could be available to all check in agents (whether they read and act on them remains to be seen). That said this involves Accor IT....
https://cimg9.ibsrv.net/gimg/www.fly...8df5445921.jpg |
Maybe it become Sabre IT instead of Accor IT 🤣
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Originally Posted by kaizen7
(Post 31988434)
Maybe it become Sabre IT instead of Accor IT 🤣
Originally Posted by Accor & Sabre
[...] Accor would be Sabre’s newest enterprise hospitality customer, adopting Sabre’s [...] SynXis Central Reservation System and, ultimately, the new global technology platform for all its hospitality brands [...].
https://press.accor.com/strongsabre-...nghos/?lang=en |
My initial, unsubstantiated, 30 year grizzled IT veteran gut feeling is this will eventually be a good thing.
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Originally Posted by Admiral Ackbar
(Post 31990106)
My initial, unsubstantiated, 30 year grizzled IT veteran gut feeling is this will eventually be a good thing.
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Originally Posted by markis10
(Post 31987900)
onto which Accor will migrate its systems and processes to in the short term
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Originally Posted by Admiral Ackbar
(Post 31990106)
My initial, unsubstantiated, 30 year grizzled IT veteran gut feeling is this will eventually be a good thing.
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Dont forget that there are still negative value below zero :D
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Originally Posted by Goldorak
(Post 31988340)
Likely a good thing as it will be a single system in all properties.
That said, the switch will be bumpy. Moving reservations from one database to another will result in problems. That's inevitable. Plus, every single employee will need to learn the new system. That's a daunting task that requires many hours of training. Hotels that try to skimp on training will regret it. Unfortunately, guests who end up staying at hotels that skimp on training will also regret it. My only other observation is one of disbelief. I assumed that every chain operated on a single system nowadays. It was about 25 years ago that the chain I described above for moved onto a single system. |
Originally Posted by writerguyfl
(Post 32000872)
My only other observation is one of disbelief. I assumed that every chain operated on a single system nowadays. It was about 25 years ago that the chain I described above for moved onto a single system.
Originally Posted by starflyergold
(Post 31988377)
One would think this is a good thing, maybe guest preferences could be available to all check in agents (whether they read and act on them remains to be seen). That said this involves Accor IT...
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Originally Posted by writerguyfl
(Post 32000872)
My only other observation is one of disbelief. I assumed that every chain operated on a single system nowadays. It was about 25 years ago that the chain I described above for moved onto a single system. And its not those just legacy Starwood, but those Marriotts own brands. |
Originally Posted by kaizen7
(Post 32005210)
Apparently Marriott still have properties that use different system than the rest (supposedly new and improved Marsha)
And its not those just legacy Starwood, but those Marriotts own brands. |
supposedly new and improved Marsha |
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