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Identification not valid?!
Hi,
I just registered with A|Club as planning to stay for extensive period with Accor. I could log in to my A|Club account and Accor Hotels website, however when I entered my Card Number into the Loyalty Card Number Field when searching for hotels, I was given an error message, "Your identification is not valid ; please check and re-enter your details." Any other member experiencing this problem? Any advice would be appreciated. Cherry |
Originally Posted by cherry.r
(Post 14286326)
Hi,
I just registered with A|Club as planning to stay for extensive period with Accor. I could log in to my A|Club account and Accor Hotels website, however when I entered my Card Number into the Loyalty Card Number Field when searching for hotels, I was given an error message, "Your identification is not valid ; please check and re-enter your details." Any other member experiencing this problem? Any advice would be appreciated. Cherry |
Make sure your card number consists of 16 digits.
Plus, it can take a couple of hours until your registration is validated on their servers. Good luck! :) |
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