iI emailed Miletracker about non-working programs and received the following response:
Hi Bob,

I'm sorry that so many of your programs aren't retrieving right now in MileTracker! I can assure you that we are working on a major upgrade and should have most or hopefully all of these programs retrieving again soon. Of those you listed, I know that Amtrak, Choice, and Continental are high priorities. Of course, we'll do our best to also fix LAN PASS and Mexicana with this next upgrade. Until all of your programs are retrieving like they should, I'm sorry for the delay and continued inconvenience.

The good news is that you should be able to get your Delta account to retrieve right now. Please manually log into your account via Delta's website or simply click on the "Navigate" link next to Delta on the "View my accounts" page. A browser will open, directing you to Delta's login webpage. Your login information should be entered in the appropriate fields and you should be automatically logged in.

Now, upon logging in, you should be prompted to enter a couple of security questions and answers. Once you have this set up, your Delta balance should resume retrieving in MileTracker. If it doesn't, please let me know.

While we are working on a major upgrade for the MileTracker application, I wanted to let you know that we are also creating a web-based mileage tracker. This is why we have not done the best job in updating programs lately. We hope to have the web-based version ready in the next few weeks. At that point in time, you should see a dramatic improvement in our ability to keep programs retrieving like they should.

Thank you for your patience and for your continued support.

Courtney Reifeis

DeskPort Technologies, LLC
11358 Talon Trace, Fishers, IN 46037
phone 317-460-0243, fax 317-579-9487
e-mail [email protected]