Having fown with the Tufbears, I have to say they're a delight.
It's a funny thing about the online community. You can get really close to people without ever meeting them. You get to know and understand people by they're writing style.
When a childhood friend passed away several years ago, my online friends came out in 'full' support; and offered me consolation.
As for the Flyertalk online community...well, we're a different breed. We're tougher and more demanding than most.
But deep down, we have a heart of gold. We care.
So to my mileage running friends I say have faith.
Consider yourself both hugged.
Dan