FlyerTalk Forums - View Single Post - Ual Screws Up Special Request Meal What Should Compensation Be?
Old Jul 5, 2008, 8:41 pm
  #38  
PhlyingRPh
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Originally Posted by jmr50
To put it another way, if I buy a Ford and the stereo is missing, even though Ford is in serious financial trouble, they fix the car to conform to what they sold me. I don't have to listen to ten bitter assembly-line workers tell me how Ford has bigger problems than my radio.
A very good analogy and point.
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