Since cleaning your room twice the next day doesn't really help - - my question to you would be "What else do you want them to do?".

Are you looking for compensation? An apology? Whatever it is, you need to speak to the GM yourself, and not leave it for the front desk to do.

IMO, it sounds as if something distracted or interupted the housekeeper - they were obviously in there as you received new towels! But also IMO, is it a big deal that your bed was not made? Annoying, yes........