My experience was much worse. It happened in Vegas a couple of years back. Check in after 3.00 pm and the bath tub is dirty and clogged, I had to call 3 times. They unclogged but they did not clean it. Last day, I was supposed to leave on a red eye, so I did not really care but the room was not touched at all, thanks God I had an extra towel for the shower. The only thing they did: the maid hang the DND sign outside. Never been back and never will. It was not the MARIIOT though