Originally Posted by
stargold
After the initial confusion/frustration of the first SYD flights, it seems now a well-established policy that anyone who is booked and ticketed on a pre-A380 aircraft which is subsequently switched to the A380 is accommodated without any hassles, whether it was a paid booking or redemption booking in F/J.
This is correct and I was lucky enough to have it happen to me (got the A380 suites on the SIN-SYD!).
However just to add - if you hold an F class seat on a flight which is now a 380
you cannot change that reservation. If you want to change dates you will be told that you hold an F ticket and can only change to another flight with F availability. So if you are lucky to score a 380 you have to commit to that flight on that day.
Regards
lme etc etc