Join Date: Feb 2007
Location: Sydney, Australia
Programs: UA, QF, VS, AA, US, HH, SPG
Posts: 974
Discounted business class (Z) fare bonus
I recently flew RTW in Z on TG/LH/UA posting all miles to UA. When I checked my online statement I noticed that the UA flight (SFO-SYD) did not have the 25% fare bonus (segments on TG and LH did) - I called UA and they said Z class did not receive a fare bonus. News to me and very surprising that Z class on other *A carriers did receive this bonus. Is this correct - I cannot find it documented on the UA web site but call center essentially told me "tough luck" you should have checked with us in advance. Good grief !!