(b) Cancellations and Refunds
(1) Prior to departure
(a) Origin TC1
(1) Before ticket issuance - full refund
(2) After ticket issuance - 10 percent of ticketed amount
(b) Origin TC2/3
No penalty
(c) In case of refusal of official documents/entry permit/visa a full refund will apply provided official
documentation from the approved authority is produced and attached to the refund request.
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Local service fees may apply
(2) After departure
(a) 10 percent of ticketed amount.
EXCEPTION 1 - Origin SW Pacific - No penalty.
EXCEPTION 2 - Origin Japan JPY 50000 or 10 percent of the ticketed amount whichever is lower.
Technical Rule Sheet
www.oneworld .com
Technical Rule sheet as per Reservations Systems 10
(b) For partially used transportation the refund if any will be the difference between the fare paid and
the fare for the transportation used less the penalty amount specified in (a) above.
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Local service fees may apply
(3) In the case of certified death/illness of the passenger or passenger’s immediate family member or
accompanying passenger no penalty will apply.