Originally Posted by Pizzaman

The gate agents didn't make matters better. We were traveling with our two-year old daughter. We were running out of diapers, as were two other families with children on the flight. I asked the gate agent about getting our checked luggage, which had more diapers. I received a firm no due to security reasons, which I can accept. I asked if they would call another gate at the other end of the concourse to make an announcement asking for anyone who had extra diapers. Another firm no. I asked if they would call the pharmacy outside security to see if they were still open. Again, no help. After asking why they wouldn't help on these items, I got, "It's not our fault you ran out of diapers. It's your responsibility to pack enough for your child."

When I pointed out the fact that we were two hours late for our destination and still had no planes, they said the mechanical failure wasn't their fault. They told another passenger they were doing us a favor going above and beyond on this flight, since it wasn't even their flight.