A few weeks ago I flew JFK-FRA and back in the new 757 BE cabin.
Although seats are quite new, the whole experience is just terrible.
If Delta think I will ever take an intercontinental flight with them
in such a small plane, they are nuts. Those seats don't even
recline that much. The cabin feels very claustrophobic for a long flight.
A couple of weeks ago I flew Swiss LAX-ZRH-LAX in their C cabin.
When I took a seat I started laughing remembering my 757 flight!
It's a big Airbus with tons of space and great seats. Feels great,
great service and food. Night and day comparing to Delta.
Not sure what their plan is, but for sure it's not working.
Don't give a damn about Delta miles anymore, if my choice is a cramped
small, old plane with so-so service, I will never take those...