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Thread: Promised upgrade taken away because of ticket reissue after schedule change
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Old Jun 29, 2008 | 5:13 pm
  #5  
Derek
All eyes on you!
20 Years on Site
 
Join Date: Apr 2002
Programs: UAL MM, BA G
Posts: 1,759
Welcome to FT.

This is more common than you would think. You should go over their heads and complain to customer service. Don't waste your time with reservations.

Good luck.
Derek is offline