Originally Posted by
seanthepilot
My mother used her Aeroplan miles to issue an award on UA. Last week upon check-in at YVR, she was bounced between AC & UA while they tried to issue the ticket in time for her flight.
If I get an AE award on UA I always call-in to UA to get the UA record locator so that I can then check on-line at united.ca to see what UA shows as the status. (plus change seats too, which you can't do on AC).