business model is upside down
With the new Fuel Adjustment fee's for AWARD tickets - the decision not to raise the award miles necessary (points = $) or to do what's right and simply recognize that an award is an award - Delta should consider basing all tickets for a flat $25.00 anywhere in the world and base the fuel surcharge on the number of miles flown. No more cheap seats, inventory control - everyone pays the same - and $25.00 is enough bait for the switch.
This will happen when the North Pole melts.... oh wait.... It is melting...