Originally Posted by
boar
I find it very constructive to warn people about agents that are recommended that have gained a reputation here as being somewhat less than reputable. Indextar has a very long list of complaints from their previous customers. Consider yourself lucky.
Can you be more specific? I found the entire process renting an apartment with the firms I have used extremely straightforward. In each case the apartment's owners were present with the agent and the owner kept the deposit and returned it to me on my departure. The agents always turned up on time. I couldnt see a problem.
Can you recommend other firms?
I was only commenting on avoiding Bytargentina, not suggesting that people do not rent apartments. There are many reputable firms, ApartmentsBA, Temporary Apartments, Reynolds (argentinahomes.com) Buenos Aires Habitat just to name a few. ApartmentsBa and Reynolds in my opinion have the best reputations in the city.
As for specifics about ByT it seems the most common complaint has been that the apartments do not turn out to be as shown on their web site. Photos show a well furnished, well maintained apartment and renters arrive to find barely furnished, mattress on the floor, malfunctioning plumbing, internet connections promised but never provided, etc. Other complaints that seem regular are bait and switch...people reserve one apartment and just prior to arrival are notified that it is no longer available and are promised a "nicer" apartment which turns out to be a total dump. Another typical complaint is that some of their owners "claim" missing or soiled items and keep a large portion of the deposit even when such items were not on the inventory list and ByT supports the owners. I am sure every rental agent has had some complaints but they seem to rack up far more than any other agency in town.
Sam