Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 18,142
I was all set to plunk down my $119, but I find it very disturbing that there is no publicly available information on the financial condition of awardguard or its "reinsurers." When you buy regular "insurance" you are provided with information on the financial health of the company. Therefore, I do not think it unreasonable to ask Randy to provide the following information:
(1) Number of awardguard members.
(2) Assets.
(3) Liabilities (exposure) if United and/or USAir liquidate.
(4) "Reinsurance" or how they intend to pay "claims" if United goes kaput.
Do we know if anyone who had miles on National, Ansett or Canadair has experienced difficulties in booking flights through awardguard? Even if the answer if no, it would not be a shock as the smaller program that folded (particularly domestic airlines) presumably had fewer members and less expensive routes to cover.
Has anyone called the Colorado Dept. of Insurance to determine if they have made any inquiries?
$119 is not a huge sum, but one does not want to throw good money after bad.