<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Janet at WebFlyer:
CPRich.... In regards to your questions on AwardGuard....as you point out in
your post, there appears to be a lot of information floating around on
different threads regarding AwardGuard. Some posts are from FlyerTalkers and
some of them are from our employees. Rather then who said what when, I think
that the best way to clarify the coverage is to revisit the FAQ's from the
AwardGuard site, which I have listed for you below:
[This message has been edited by Janet at WebFlyer (edited 11-05-2002).]</font>
Thanks for the confirmation. I either looked at the wrong FAQ or they have been updated in the last few days (I can't even access the site right now to confirm - too many FT'ers checking in?). I recall the ones I read to be a bit murkey, but these spell it out very clearly. The also are in agreement with both responses I've received from Customer Service, so my direct communication with the program has been very clear and consistent.
It is not consistent with what I inferred from Randy's post, and is certainly not consistent with the semi-/mis-information that others have posted here, which is what drove me to publish the note in the first place.
Hopefully many folks will read this so that we are all making decisions with the proper data. This will avoid any ugly situations in the future, should the worst case happen.
Thanks again for the clarification.