On Arrivals I was very impressed by the new airport. Clean, efficient, quick... The baggage handling still felt a bit hit and miss, but to be fair, fairly fast. My driver met me and we got to the car with little hassle. The major hotels have reps stood inside, by the arrivals exit, waiting for their customers (there's a few per flight for each). They don't hold up signs. Walk over to the smart looking guys and ask for your hotel. Your man will step forward and find your driver. The drive to MG Road, off the obscenely timed BA Flight, was 45 minutes. No hassle at all. Compared to Mumbai this was luxury. Sod Mumbai, I'm coming here for my India trips.