FlyerTalk Forums - View Single Post - Why does UA let airport lock out phone agents?
Old Jun 20, 2008 | 7:49 pm
  #11  
LGA_UAL
 
Join Date: Feb 2001
Posts: 1,722
Wirelessly posted (BlackBerry8320/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Originally Posted by auh2o
Nope. Many can. They have to log off one system and on to another. They just don't want to do it.
This is not correct. Only very few agents, such as service directors and GS agents can get into the airport system. The average agent has no ability to login. Just like many agents in the lobby have no access to certain gate functions.

Last edited by LGA_UAL; Jun 20, 2008 at 7:54 pm
LGA_UAL is offline