FlyerTalk Forums - View Single Post - Why does UA let airport lock out phone agents?
Old Jun 20, 2008 | 5:32 pm
  #9  
auh2o
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Join Date: May 1998
Location: Los Angeles, CA
Posts: 6,879
Originally Posted by tods27
The res agents can't access the airport system.
Nope. Many can. They have to log off one system and on to another. They just don't want to do it.
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