Please keep it polite and factual, not personal. Remember that this forum doesn't have a dedicated moderator, so the load falls on some very busy Senior Moderators.
I ask regulars of the WN forum to be extra sensitive and friendly here. F9 is having a rough year, as are several other airlines. Unwelcome change is everywhere. If we have useful information to contribute, that helps. If we don't, we shouldn't post. Do it as a favor to me, please.