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Thread: Compliments to BA Staff
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Old Jun 20, 2008 | 3:04 am
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johnaalex
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Originally Posted by OPebble
Does anyone know if posting a compliment on ba.com actually does any good for the staff member concerned? I am sure that the staff member gets to see your comments but I wondered if "the suits" get to be aware?
I have often wondered that. I have also used the comment forms provided onboard to praise particular individuals. I hope such comments, irrespective of which medium is used, get passed to the individuals and their line managment.

I would also like to think that the same would happen with my complaints
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