Originally Posted by
OPebble
Does anyone know if posting a compliment on ba.com actually does any good for the staff member concerned? I am sure that the staff member gets to see your comments but I wondered if "the suits" get to be aware?
I hope they do, as I often fill in the online form when I received great service.
I was hoping it would count towards their annual appraisal if they have such things in the world of BA?