Mr. Elliott is just unhappy that the airlines operate in a capitalist environment. He would be much happier if all airlines were run in a single class, perhaps communist style, set up.

Here's what I wrote to him:

What I find ironic to your story is your example of Mr. Signore who seems to be one who wants to enjoy the perks of the "priviledged" class. Although I don't know the specifics (perhaps there were 10 people in line in back and maybe nature called in haste) he wanted to feel entitled to something he didn't pay for or earn.

Most of the time I'm in coach, and I know my place. If I had paid to sit in business or first class, or am there as a reward for loyalty, I can partake in the little luxuries that come with being up front. It's difficult for airlines to differentiate themselves, and having first class cabins is one way they can. For those who don't like this arrangement, there are plenty of single class airlines to fly on. Namely: Frontier, jetBlue, Expressjet and Southwest.