<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by rudystarnberg:
First, let me say that I would like to see what people on this thread would do as UAL management or employees facing bankruptcy, job loss, etc. With unions, Federal government work rules, etc., running an airline with everyone cutting prices is a very difficult business. And should the people on the phones be nicer? Of course. But after thousands of screeching phone calls, they get sick of it. Not an excuse, mind you, but try walking a mile in their shoes.
I am so sick of the whining on this forum by cheap ticket flyers expecting to be treated like royalty because they buy dirt cheap tickets and TAKE ADVANTAGE OF THE TERRIBLE SITUATION FACING THE AIRLINES. These flyerts are predators that don't really care if the airlines go bankrupt as long as they get your upgrades for virtually nothing.
In sports, there is a term. "Suck it up." Stop whining about it!</font>
Hey Rudy,
One need only look at UA's partner in the "chapter 22 Alliance" US to see the appropriate way to conduct yourself during the economic bloodbath they have taken. Front line service is as good or better than it was BEFORE the BK filing. So based on personal observation of and average of 10 segments per month on US, I think they serve as the benchmark of how to conduct yourself in times of crisis. Times of crisis do not build character, CRISIS REVEALS CHARACTER and from many of the posts here it appears that many UA employees have revealed their character and been found lacking.
As for your whining comments. ANY Good business person will ALWAYS try to negotiate the best deal he/she can for themselves or their company. What you view as whining is merely trying to preserve the hard won perks we recieve for the time spend away from home. I am not looking for sympathy, I TOOK the job I have so time away is MY FAULT!
I would remind you that the airlines started the FF programs not the PAX. The airlines also set the fares. If UA can't make money at $266.00 RT, PHL to GRR, then why publish the fare? If UA management wants to know why they are in their current situation they need only find a mirror to view the responsible party.
BTW it's not my job as a PAX to worry one wit about your profits. I think that job is taken by Mr. Tilton and the UA BOD
[This message has been edited by PineyBob (edited 02-05-2003).]