<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by taucher:
Oh, is there a "no whining" clause in the contract of carriage for certain fare classes? If not, then UA needs to either live up to their obligations, regardless of the fare paid, rewrite the rules, or increase the pricing for the fares in question.</font>
I don't see how UA isn't living up to their obligations. The original poster mentioned UA's current stance - If you want to use a coupon/certificate, it must be on a published fare an agent can access. That is the rule. They're living up to it.
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">As for shopping around airlines rather than simply complaining, I am doing just that. After reading the UA board for awhile, though, I think I'll continue looking elsewhere. </font>
Neat.