Called UA tonight to ask a very simple question. Greeted by their agents (Mileage +) with "you should know this if you're a PremEx"

The attitude these days at this airline is just a total turn off. Wouldn't you think that the employees would try and be civil these days? How difficult is that?!

I now know that I just need to burn my miles and figure out how to fly AS to ORD from SEA!