<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Seats 12 A,B are bulkhead upper deck Business seats and are situated a little close to the bulkhead. These seats do exist, even though they are not on the United Website Seatmap. The upper deck has advantages including a quieter cabin, usually more personalized attention, and storage boxes near the window seats. The drawbacks are less overhead space and climbing stairs.</font>