FlyerTalk Forums - View Single Post - Win me over with service. Did the pilots get a directive?
Old Jan 29, 2003 | 6:30 pm
  #13  
the-ca-goat
 
Join Date: Apr 2001
Location: 36,000'
Posts: 1,206
I was on a CO flight from IAH to STL not too long ago when, during boarding, one of the pilots (the cap'n, I think) came out of the cockpit said to one of the FAs "I hear that there doing this over at UA, so I'm gonna give it a shot." He walked through the F cabin and held out his hand to an elderly lady in the first row of Y and said "M'am, I just wanted to welcome you aboard today. We're really glad you've chosen Continental..."

I got all warm and fuzzy inside.
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