Originally Posted by
SteveHOU
It's very clearly stated in the Hilton Reservations FAQ:
https://secure.hilton.com/en/hi/res/faq.jhtml#07
"7. What ID do you need to have to get the government rate?
The Federal Government rate is for those employed by The Federal Government or the US Military. They will be required to show proper identification, Government issued ID or Military Travel Papers upon check-in at the hotel.
Please note that the State Government rate for state employees is for the hotels in the state in which they are employed. State Government ID will be required at check-in. The Contractor rate is for any government contractor working on behalf of a Government Agency or the Military. Contractor ID will be required at check-in. Some hotels do not accept the Federal Government/State Government/Contractor rate, so check with the hotel directly."
Thanks for the head's up,
SteveHOU! I wouldn't have known that there were reservation FAQs had you not posted them here.
For now, I'm comfortable arguing that if they offer the rate on the website and don't specify that you must be a resident of that state, they should accept and honor the booking as any other.
I'm staying at this hotel again tonight, and have already printed out their rate description as well as the rate descriptions for the Hilton and the Hampton Inn - the two closest properties.
Originally Posted by
SteveHOU
I too reserve using the state rate offered at any property but I then follow-up with the property and talk with the revenue manager. I have yet to have one refuse me once I have booked an available room at that rate and provide them with my confirmation number.
Doesn't this take a good deal of time each time you do it? So you reserve the room on a State rate knowing that you don't qualify, call/email them, and ask them to honor it? Not trying to sound flippant - just trying to understand the process. Do they ever warn you not to do so again? How do you find out the name/contact info for the revenue manager?
As I wrote earlier, the Hilton did tell me I couldn't book the State rate but that I could book the Federal rate and they'd honor it - that would directly contradict the FAQ above, which is why I'm more inclined to go by the booked rate terms/details.
Thanks for the info!
Sean