HPN - I apologize if I seemed to imply that all those who fly WN are cut from the same cloth of "wishing ill" to the other airlines... I agree that it's likely a vocal minority. I have not personally tried them because of the reasons I've explained above, and because I wish to support Frontier due to many years of great service and good experiences... I do think that the TV show "Airline" likely did WN a dis-service by emphasizing the experiences of "problem" passangers (though it did show plenty of others), in making it seem that they are more common on WN. I don't know if that's true or not, but it's the perception that I see.