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Thread: Client Value Star Rating on OnQ
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Old Jun 11, 2008 | 10:17 pm
  #19  
smmrfld
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Join Date: May 2005
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Originally Posted by ArrisColwell
"Welcome to Property" - means you've stayed at that brand, but not that specific hotel.

"Welcome to Brand" - means you've never stayed at that brand.

"Welcome Back" Means you've stayed at this specific hotel before.


Whether the GSA greets you like that or not, is all up to their training!!
Thanks greatly for the info...that's the sort of stuff I was curious about.
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