FlyerTalk Forums - View Single Post - AAdvantage, AA.com, Points.com The Royal Run-Around

Jun 10, 2008 | 4:28 pm

#14

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Quote:

Originally Posted by HAtkins5

So I get on point.com and the number for assistance is for gold members only!

This part of the complaint I agree with.

Any company where you're spending in excess of $100 should have a fairly straightforward way for you to talk to a human being to discuss that transaction.