Originally Posted by
Scillybear
The rail machines are proper Automatic Fare Collection Machines whereas National Express have gone for a cheaper option... and typically it will cost them more in the long run anyway (extra staff)
It's Britain. We know the cost of everything and the value of nothing !

Last year I wanted to buy a train ticket at STN and it required a PIN I never heard about for my CC. Had to walk down the whole platform to buy it from a human.