FlyerTalk Forums - View Single Post - Foreigners buying coach tickets T5 -> LGW is more difficult than necessary
Old Jun 10, 2008 | 5:05 am
  #4  
710 77345
 
Join Date: Oct 2003
Location: London
Posts: 3,500
Originally Posted by Scillybear
Not sure which machine you used, but the height at which transaction components are mounted in payment kiosks is strictly governed by the Disability Discrimination Act - They must be mounted so that a wheelchair user can use them. The regulations just got tighter too. The zone where components can be mounted is now between 700mm and 1200mm off the floor...
Had a similar experience when buying some train tickets from a machine - you use the main screen on the machine, but then some instructions appear on a secondary screen next to the pin entry buttons. Only trouble is that if you're of a certain height and stood close to the machine, you can't see there is a secondary smaller screen.

Couldn't work out why nothing happened with the transaction, but felt a right wally when I stepped away and saw what the problem was!
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