Originally Posted by
hserus
...In order to solidify evidence that a member of its control board had contact with the journalist, the company examined the frequent flyer's passenger data....
So they CAN actually access these records
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This is not the answer we get when we have an issue with our account
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Maybe the issue was so important to them that LH had its folks descent into the basement and get the boxes with the old punch cards out and fed them through the reader ...