FlyerTalk Forums - View Single Post - If there are changes, which are unethical?
Old Mar 10, 2003 | 9:34 am
  #10  
pinniped
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In most cases, I don't think FF changes are unethical. Sometimes I question whether they make good business sense, but that's a different story. I tend to agree with Efrem's gift-certificate analogy, even though I don't like it as much as I like to think of miles as cash.

I don't think that the airlines are unethical: I just think they are poorly managed and tend to do stupid things without thinking about how they will affect the customer.
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