The customer (any customer) is not the enemy!

The customer (any customer) is not some line item like wages or vendor costs that is to be expected to be slashed!

We (all of us) are the income source fer cryin' out loud. And if it takes benefits to all classes to keep all classes, you'd better do it or you'd better plan to operate without one (or more) of those classes.

And personally, I think they need them all. Every single penny-pinching one of them!

I know many folks say the hi-revs subsidizes the low-revs. I think they have it wrong. I think it's more a symbiotic relationship that helps both. And perhaps the low-revs are actually subsidizing the hi-revs to a large degree, by creating market situations that offer more frequency and capacity for all.