<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Gaucho100K:
Guys... Im sorry but you have it wrong with some of us that argue close to what you describe at #1. The issue there is, yes, chepo priced tickets do help the carriers in their overall scheme of things... but, do carriers need to shower those chepo buying customers with the same perks, attention, care and pampering as the high fare & highly profitable customer...??? </font>
Yes they do! and here is why! I fly mostly cockroach fares on US, to the point of earning Cockroach Preferred. About 8 to 10 of those 104 segments last year were full fare coach tickets bought at the last minute. Also I switched jobs and now do more long haul flying. So my situation changed but my loyalty didn't. Why? because US Airways treated me the same regardless of fare class. The purpose of a "Loyalty Program" is to reward loyalty is it not?