Join Date: Jan 2008
Location: AKL
Programs: A3, AA, AF, AS, BA, SQ, UA, US, IHG, SPG
Posts: 352
I think OP deserves more respect for his/her pursuit for justice (in OP's viewpoint at least), and more importantly, WILLINGNESS to share with us. If you don't like OP's approach/viewpoint, you can voice your views but there's no need to be sarcastic/offensive. We are all more civilised than this.
I'm quite surprised that SQ chose to ignore the OP instead of giving some compensation to close the case, even they didn't really want to do it but did it out of goodwill (UA does that rather well I think..). Having to go to the court for a single passenger/ticket, from a corporate perspective, isn't that smart/economical is it?