I guess my humour is too dry or abstract for you...

It was more a case of 'tell me how much you got for x problem so I can grumble even more when BA treats me like total crap and doesn't even bother sending a response to legitimate feedback - on this occasion at the suggestion of the CSD who thought it appalling that C/J customers were denied a meal due to penny-pinching.

Personally, I'd prefer if BA got it right first time or even just apologised for messing up, rather than receiving BA Miles in compensation for when they (all too regularly) mess things up. Out of interest, I've not requested nor received any BA Miles in compensation for over a year (and even that was only for being stranded in IAD overnight when our dear friends at Waterworld unilaterally decided there weren't enough customers to make the flight financially viable and sent elsewhere (I think JFK) instead - and the chap at the executive assistance office did it without asking me - I'd have preferred a hand-written note of apology from the person who made the decision to cancel the flight!).

Anyway, the American compensation culture at which you sniff your nose is better than a culture of utter incompetence we see from our friends in Waterworld. Maybe bringing BA to task in a court of law is the only way things will improve? Personally, I prefer the court of public opinion - but it appears that the teflon CEO isn't quite finished yet...

Anyway, if you're done sniffing, here's a tissue!

Regards
/MHL