Originally Posted by
channa
You are expected to remain seated with your seatbelt fastened for the majority of the flight. Brief trips to the lavatory or to stretch are acceptable. You are also expected to remain reasonably quiet without disturbing other passengers.
Anything beyond this is disruptive. If your child cannot handle the requirements, perhaps they are not ready for air travel.
You obviously have no experience with toddlers. OP may have very well believe that the child was ready for a commercial flight and obviously was well prepared (DVD players usually work well at this age) but sometimes things don't go as planned. Airline is required to to fly people - regardless of age or disability - under applicable federal laws. Better learn to deal with it.
Originally Posted by
channa
You are not allowed to disturb other passengers. If an adult talked or made noise at the same decibel level I am envisioning this kid, then yeah, there would be an issue as well.
Guess you have never sat next to a screaming infant. You can complain all you want, but there's nothing that can or will be done to resolve the "issue".
I hope OP returns back with Alaska's response and is not dissuaded by the lack of sympathy on FT. We are scheduled to fly with a toddler in F in a couple of weeks and AS will be looking at a civil rights lawsuit if the FAs start harassing us (though junior has always been treated well on each of his 45 flights on other carriers
)