FlyerTalk Forums - View Single Post - Is Delta acknowledging its SkyMiles mistake?
Old Feb 28, 2003 | 1:43 pm
  #8  
777lvr
 
Join Date: Feb 2003
Location: Washington, DC, USA
Posts: 98
Hey everyone,

I think that the changes Delta has made stink and reflect there failure to value the business and loyalty that is keeping them in business.

With that being said, I am happy to report that as of today, 02-28-03, United Airlines is still doing the status match for those of you that need an alternative strategy. It's very simple to do and with the agreement with USAirways, you can use your benefits on both airlines. It's 2 for 1.

Here are the steps I took:
I recently contacted United's Premier Customer Service department to investigate whether I could get similar status on UAL.
To my surprise, UAL has agreed to grant corresponding status to Delta flyers. To get this, one need only:
1) Fax a copy of your most recent Delta Skymiles statement to UAL's Customer Service Center. 520-881-4458 Attn: Status Match
2) Give them both the Delta and United FF numbers.
3)Within 2-3 weeks, your new UAL credentials will arrive. (Mine arrived last week)


777lvr is offline