FlyerTalk Forums - View Single Post - What to do when being charged for minibar that I didn't consume?
Old Jun 4, 2008 | 9:13 pm
  #1  
suburbia
 
Join Date: Sep 2007
Location: New York City
Programs: DL Gold, Marriott Platinum, Starwood Platinum, Avis First
Posts: 20
What to do when being charged for minibar that I didn't consume?

This is probably a very elementary question, but this is the first I've encountered this.

I stayed at the Grosvenor House London over the Memorial Weekend (or bank holiday weekend, if you prefer ). I got an invoice in the mail yesterday from the hotel for a £17 white wine from the minibar. I didn't use anything from the minibar during the trip. What's the best course of action for me? Just call the hotel directly? I wonder how the hotel usually reacts to a minibar charge dispute, because there's really no proof from either side.

I've already written too much for such a small problem. I'd appreciate any input though. Thanks!

Chris
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