Originally Posted by
DLFan2
Sounds like you have a valid complaint.
However, all could have been avoided if you just removed your shoes. Sometimes insisting on your "rights" just begs for more grief. You don't sleep in your shoes, do you?
And it could have been avoided if the TSO's has just followed SOP.
I would post the complaint on the Gripes & Grin section of the TSA Blog.