Originally Posted by
modularmayhem
Would EU compensation be due? Seeing asyour original flight was cancelled and you were eventually delayed 12 hours?
Might be worth looking in to...
Flybe takes no notice of EU rules or indeed any other form of customer complaint. Does it even have a CR department?
You stick with them until they get you there eventually (could be days) or you can ask for a refund of the taxes and charges minus a per person admin fee (ie almost nothing). There are no other options.