Originally Posted by
scunnered
One last oddity or really question. My itinerary on delta.com still shows the coach line in the itinerary and still shows me with a coach seat, as well as the BE seat, on separate lines in the "Your Seating" section below the itinerary. Should I call Delta to get this fixed or is this how it would normally appear until I have presented the PMU.
The apparent explanation for the dual seat assignments up till I checked in is that I had a paper ticket and DL has to collect additional taxes for the UK for business compared to coach. So the Z seat was not finally confirmed until I had paid this which I did when checking in.
This was not known to the check in agent or the first person that he called, so figuring this out took a while. Also I had called the CS line a couple of days before, based on the advice above and the person there told me it was just because of the paper ticket. So this extra tax on upgrading from the UK doesn't appear to be that well known in the system.
My TA issued paper tickets because I had an SK flight in the itinerary. However, DL in ATL was able to check me in for this and issue a BP, so I strongly suspect the TA was wrong in thinking that the paper ticket was necessary.